This privacy policy informs you about the nature, scope and purpose of the processing of personal data in connection with our website and our services. It applies to all persons who visit our website or use our services.
The applicable law is the Swiss Federal Act on Data Protection (nFADP, in force since 1 September 2023) and the associated Data Protection Ordinance (DPO). Where the EU General Data Protection Regulation (GDPR) is also applicable in individual cases, we shall indicate this separately.
Under the nFADP, the processing of personal data is generally permissible provided that the personality rights of the data subjects are not unlawfully violated (Art. 30 para. 1 nFADP). Consent is required in particular for the processing of sensitive personal data and for profiling with a high risk.
The controller responsible for data processing within the meaning of the nFADP is:
Aquavital GmbH
Pichling 120
8510 Stainz, Austria
UID: ATU 80 14 83 78
Email:
Phone: +41 76 391 03 94
For data protection enquiries, please contact:
The appointment of a data protection adviser is not mandatory under the nFADP for companies with fewer than 250 employees. Nevertheless, we are available to address your data protection concerns at the contact address given above.
Our website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. When you access our website, connection data (in particular IP address, timestamp, page accessed, amount of data transferred, referrer URL) is automatically processed by the hosting provider. This processing is technically necessary for the provision of the website.
Hetzner is located in Germany and thus within the EU/EEA. The EU/EEA is recognised by the Swiss Federal Council's list of countries as having an adequate level of data protection, meaning that data transfers are permissible without additional safeguards (Art. 16 para. 1 nFADP).
For security reasons and to protect the transmission of confidential content, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the browser address bar changing from "http://" to "https://" and by the padlock icon in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
The hosting provider automatically collects and stores information in so-called server log files, which your browser automatically transmits. These are:
This data is processed to ensure a smooth connection, system security and for administrative purposes. No merging with other data sources takes place.
Retention period: Server log files are automatically deleted after a maximum of 30 days.
Our website uses cookies. Cookies are small text files that are stored on your device by your browser. Most of the cookies we use are so-called technically necessary cookies that are required for the operation of the website.
For consent management, we use Klaro. The Klaro configuration is self-hosted; the JavaScript library is loaded via a CDN. Klaro allows you to manage your consent preferences. Consent preferences are stored in a cookie with a maximum retention period of 365 days.
You can adjust your privacy settings at any time and revoke any consent you have given:
Cookies that do not require consent (technically necessary cookies) are set without your consent, as they are essential for the operation of the website.
We use Google Ads (gtag.js) by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google") on our website. The Conversion ID is: AW-11432627590.
We use Google Consent Mode v2. Without your consent, Google Ads sets no cookies and receives no personal identifiers; only cookieless, non-personalised signals are transmitted (e.g. that an order was completed, time, browser type), from which Google statistically estimates the effectiveness of our ads. According to Google, IP addresses are only processed in truncated form. The legal basis is our legitimate interest in measuring the success of our advertising.
With your consent, the following additional features are used:
In this process, cookies are set and usage data (including IP address, browser data, pages visited) is transmitted to Google. A data transfer to the USA may take place. The USA is not considered a country with an adequate level of data protection. Google relies on Standard Contractual Clauses (SCC) pursuant to Art. 16 para. 2 lit. d nFADP for the transfer.
You can revoke your consent at any time via the cookie settings. The lawfulness of the data processing carried out prior to the revocation remains unaffected.
We use the Meta Pixel by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (hereinafter "Meta") on our website.
The Meta Pixel is only activated after your explicit consent. When consent is granted, the following features are used:
In this process, usage data (including IP address, browser data, pages visited, device information) is transmitted to Meta. Device data may be stored for up to two years. A data transfer to the USA takes place. The USA is not considered a country with an adequate level of data protection. Meta relies on Standard Contractual Clauses (SCC) pursuant to Art. 16 para. 2 lit. d nFADP for the transfer.
You can revoke your consent at any time via the cookie settings.
You can contact us via contact and order forms on our website. The following personal data is collected:
Providing this data is voluntary; however, without the required information, your enquiry or order cannot be processed.
The data submitted via the form is transferred to and stored in our CRM system at crm.aquavital.ch. The processing is carried out for the purposes of preparing quotations, initiating contracts, fulfilling contracts and customer support.
We use Google Fonts on this website. These fonts are hosted locally on our server. No connection to Google servers is made, and no data is transmitted to Google.
All web fonts used on this website are hosted locally. No data transfer to external servers takes place when loading the fonts. No personal data is transmitted to third parties.
To fulfil your order, we share your personal data (name, address, order details) with the following third parties:
Our CRM system is accessible at crm.aquavital.ch and is hosted by Hetzner Online GmbH in Germany. Aquavital GmbH (Austria) operates this system on behalf of Aquavital GmbH. A corresponding data processing agreement is in place to ensure the compliant processing of your data.
Both Germany and Austria are within the EU/EEA and are recognised by the Swiss Federal Council's list of countries as having an adequate level of data protection.
We transfer personal data to the following countries:
We use a social proof widget on our website that displays customer reviews and trust elements. This widget is purely client-side and implemented in JavaScript. No data is transmitted to external servers, no cookies are set and no tracking is performed. No processing of personal data takes place.
Under the nFADP, you have the following rights with regard to your personal data:
You have the right to request information from us as to whether and which personal data we process about you. We generally provide the information within 30 days.
You have the right to request that the personal data you have provided to us be handed over in a commonly used electronic format or transferred to another controller.
You have the right to request the rectification of inaccurate personal data.
You may request the erasure of your personal data, provided that no statutory retention obligations or overriding interests prevent this.
You may object to the processing of your personal data at any time. If you object to processing for direct marketing purposes, we shall cease such use immediately.
Where data processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of the processing carried out prior to the withdrawal. You can withdraw your consent for cookies and tracking services at any time via the cookie settings.
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC):
FDPIC
Feldeggweg 1
3003 Bern
Switzerland
Website: www.edoeb.admin.ch
We retain personal data only for as long as is necessary to fulfil the respective processing purpose or as required by statutory retention obligations.
We reserve the right to amend this privacy policy at any time to ensure it always complies with current legal requirements or to implement changes to our services. The current version is always available on our website.
Last updated: March 2026